Important: This article is only for rescheduling an existing inspection date. If you failed an inspection and need to schedule a reinspection, see our article "How to Schedule An Inspection."
Time is critical when rescheduling inspections. DC's Department of Buildings (DOB) charges fees for late cancellations, so you must act quickly to avoid these penalties.
Basic Business License Inspections - RentJiffy Handling
If you hired RentJiffy to schedule and attend your inspection:
To reschedule: Email support@rentjiffy.com with this exact subject line: BBL Inspection Reschedule Request: [Your Property Address]
Timing requirements:
- Submit your request by 4PM ET, 3 business days before your inspection
- This ensures we meet DOB's 48-hour cancellation requirement
- Late cancellations/reschedules after 4PM ET, 3 business days before your inspection may incur a $90 fee from DC and a $75 rescheduling fee from us.
Basic Business License Inspections - Self-Managed
If you're handling the inspection yourself, contact DOB directly:
Rescheduling options:
- Refer to the scheduling email that you received for instructions and a link
- Contact dob@dc.gov
Timing requirements:
- Cancel/reschedule at least 2 business days before your inspection
- Late cancellations may incur a $90 fee
Certificate of Occupancy Inspections
RentJiffy must submit all reschedule requests for these inspections, regardless of who is attending the inspection.
To reschedule: Email support@rentjiffy.com with this exact subject line: CO Inspection Reschedule Request: [Your Property Address]
Timing requirements:
- DOB requires 24 hours notice to cancel/reschedule
- Submit your request to us before 7am at least 2 business days before your inspection
- DOB typically provides 2-3 days notice for new inspection dates
Fee warning: Requests received after 7am the business day before your inspection may not meet DOB's deadline, resulting in a $90 fee and a $100 fee from RentJIffy if RentJiffy is suppose to attend.
We'll email you to coordinate a new date.